PMI® Marketing and Sales Specific Interest Group                                                       July 2008


Welcome to Our Summer Newsletter


I’m excited to report upcoming webinars in July, on-demand podcasts, and a new survey, which we appreciate our members filling out. We’re trying to get a clearer profile of our membership, and trust that THIS survey will help accomplish that goal. Results will be published in future newsletters.

Take the survey now

Included here is also a quick editorial that I’ve included about the Performance Marketing Office. Forgive my persistence, but I can’t let this idea go (because everyone I talk to loves it!). At the end of this brief editorial I’ve also included my e-mail - chair@pmimssig.org – soliciting members' feedback. Bring it on. Good or bad!

Also, the Marketing & Sales SIG will be hosting its first ever, live event from Chicago’s Navy Pier (August 5-6) The Mark-Ops Forum sponsored by Unica and hosted at ad:tech will be an exciting opportunity for project and program managers to get an insider’s look at the methods and technology behind the emerging world of Marketing Operations. Hosted by Gary Katz, CEO of Marketing Operations Partners, and special guest, Kelley Troia, Director of Marketing Operations for Wal-Mart, the Mark-Ops Forum promises to be an exciting and valuable afternoon of information, technology and professional networking. PMPs are eligible for PDU credits, and JOB OPPORTUNITIES abound. Those interested in attending should contact me immediately at the e-mail below.

Until then…..

Sincerely,

David Hutchinson, PMP
Chair, MSSIG
chair@pmimssig.org


The Performance Marketing Office

Dave Hutchinson, PMP, Chair, MSSIG

In my article last month, "Rebranding the PMO", I suggested that the purely tactical connotations associated with project management actually work against project and program managers trying to make the valuable tools of their trade gain respect in the board room. In other articles, I have suggested that the marketing community also suffers from similar "boardroom respect" challenges, though in their case, this is due to the lack of accountability historically associated with the marketing function.

The wonderful opportunity, however, is that the handicaps suffered by both communities could swiftly become a mutual win through simple cooperation. But how would such cooperation occur? Through the Performance Marketing Office, of course.

Today, the Holy Grail for both communities - and the C level executives to which they report - is "organizational alignment", also known as the highly desired state within an organization where the energies of the people at all levels of the company are focused on achieving strategic goals and carrying out strategic initiatives through the application of aligned tactics. Trouble is, without some kind of organizational "linchpin" connecting strategy with execution, such modern goals will remain elusive.

I propose that the PMO can be this linchpin, but not the Project Management Office project managers have come to know over the years, but in fact, something much more powerful.

First, by branding marketing as more performance oriented, the baggage of unaccountability is immediately neutralized. Second the "performance" in performance marketing is more than just a flavor-of-the-month buzzword, since it now possesses the credibility that comes by co-existing with the company's project management office. Such a "new" PMO would immediately and automatically accomplish the following goals:

  • Recognize that marketing "campaigns" are synonymous with project management "programs", logically subjecting them to the same disciplines of any strategically focused corporate initiative (requiring a charter, articulated resources, appropriate budget, sign-off, etc.).
  • Eliminate the chasm between strategy and execution by deliberately centralizing - in one "office" - the company's portfolio of strategic programs along with their related projects.
  • Ensure that all "demand-side" programs are appropriately identified and balanced, and that all internal "supply-side" programs are appropriately identified and balanced.
  • Proactively inject the valuable tools and techniques of applied project management (ex: risk, change, communication management, etc.) into the strategic process, avoiding costly mistakes in execution after management has made a plan and "signed off."
Also supporting the idea of a performance marketing office is the emerging discipline of Marketing Operations. While we can all pretty much agree that marketing must be enterprise-wide and not silo'd in one "department", centralizing the operational aspects of marketing makes a lot of sense, especially when the operational demands of marketing (I.T resources being the best example) must inherently become part of the resources balancing act described above.

However, since marketing operations is a relatively new discipline, there aren't a lot of "experts" from the field of marketing available to champion its more process oriented demands. And while companies like Wal-Mart are increasingly looking for project and program managers "with marketing experience", such companies are also placing a premium on PMPs with people skills. So what the modern enterprise is increasingly looking for are "hybrid" workers to meet the demands of a changing world. Therefore, isn't it obvious that such hybrid workers should co-exist within a new, centralized hybrid department that doesn't add a new layer of bureaucracy and management, but in fact, merges existing layers into a cross-functional "super cell". Such a super cell would not only make marketing more "process oriented" and project management more "strategic", it would provide a central operating theatre which would simultaneously balance projects and resources while proactively "connecting" strategy with execution.

Tell me what YOU think?


New Webinar - When “No” Is Not An Option

How to Ensure Successful Change Management
When the Client is Always Right

Join us on Tuesday, July 22nd at 2:00 EDT for this webinar with Ali Pulver, Global Project Management Director for Enfatico (a WPP agency)

Ali is the Global Project Management Lead for the new WPP agency Enfatico and has been in the WPP family since 2004, having led the Project Management team for Microsoft (as part of Young & Rubicam Brands) and leading the PM team for Wunderman NY.

Prior to joining Wunderman Ali spent several years as a Project Manager for Digitas where she managed Web development, marketing strategy, software builds and traditional advertising projects for clients such as American Express, Wolters Kluwer and Barnes & Noble. She has also been a Producer for eMarketplaces, Inc., where she led the design and implementation of new vertical marketplaces and the company's intranet. Please watch for details about this exciting webinar in upcoming bulletins.


On-Demand Podcast with Jack Ferraro, CEO MyProjectAdvisor

In addition to overseeing projects, today's project managers are expected to provide creative input and use their leadership to create an environment that can respond rather than react to changing parameters. This podcast from Jack Ferraro explores the attitudes and behaviors that define successful leaders, the importance of a service view in project management and most importantly we discuss and give you tools & tips on how to go from being a certified project manager to the point where you are a strategic leader.

MSSIG members can also access the on demand webinar we did with Jack in September ‘06 entitled, “Leadership Competencies: Getting More out of Your PMP”. PMP’s can also get a PDU credit for this on-demand learning experience. Check it out.

 




PMI® Announces Changes to PMP
® Credential Holders' Expiration Dates


PMI recently announced that it will change all PMP® credential holders’ expiration dates so that they do not occur on a single day each year. This will vastly improve PMI’s customer-facing services and operational readiness to process PMP renewals.

Currently, all PMP credential holders expire on 31 December of the third year after they earn the credential. With this change, PMP credential holders will be assigned new PMP expiration dates that correspond with the anniversary date of the bestowal of their credential. The result is a simplification of the PMP certification cycle.

The transition to the new system will begin taking place in late August 2008. Current PMP credential holders will have months added to their renewal cycle based on the anniversary of earning their credential; no one will have time taken away. Learn more.

©2008 PMI® Marketing and Sales Specific Interest Group